Septic Pumping

Serving Your Local Area 24/7

septic pumping

our services

When you need your septic tank pumped, call HEP, Inc. to get it fixed right the first time!

Over time, grease, soap, and other debris can collect inside your septic tank and cause it to clog. This can and will result in damage to your home and property. Having your septic tank cleaned on a regular basis. This will help extend its lifespan and save you time, money, and headaches. A typical household tank needs to be pumped about every 2 years, depending on its size, the number of people in the household, the amount of wastewater generated, and the volume of solids in the wastewater.

Pumping is the process of removing sludge from the bottom of the septic tank, and this needs to be done before the sludge builds up to a level where it blocks the outlet pipe through which liquids flow into the drain field. 

HEP, Inc.’s expert technicians will arrive with a large tanker truck with vacuum equipment and will insert a large hose into the septic tank through the manhole after the cover is removed. As the truck’s equipment sucks out the contents of the septic tank, one of our technicians stirs the contents of the tank with a muckrake to break up the solids and mix them with the liquid material to make pumping more efficient.

Our plumbing service experts are ready to help 24/7. After inspecting your specific problem, our technicians will give you an estimate before we begin any work, so you know exactly what we are going to do and how much it will cost. Our technicians do not work based on an hourly rate, so there are never any surprise costs.

When you are having a plumbing emergency, you need a company that is dedicated to providing you with fast emergency service. At HEP, Inc., our plumbers are ready to help you today, and our emergency services are available 24 hours a day, 7 days a week. It does not matter what time or day; we are here to help you. Our professional dispatchers route our plumbers all around East Tennessee, so your plumber arrives right when you expect him/her. Our technicians always call 30 minutes prior to their arrival, so you always know when HEP is on the way!

HEP, Inc.

1605 Prosser Rd Suite 5
Knoxville, TN 37914

Contact Us

[email protected]


Service: 24/7
Office: 8am – 5pm M-F


Let our family take care of your family!

Our mission statement is to serve the East Tennessee area in a way we would want our own families taken care of. This statement has come from all the things we’ve learned in our many years of being in business, servicing new customers, and adapting to the ever-changing needs of our community.

Happy Clients

Delivering grade-A service to our returning, loyal and new customers is our mission.

“We needed a new water heater and called Hep. They gave us a quote and installed it the same day. Aaron was our technician and he was awesome!”

Kathy Green


“Ed came out for service, inspecting a water heater HEP installed for me years ago to make sure it’s still working fine. Quick, efficient, nice guy. Thanks for the work, Ed.”

Travis Donnell


“Preston and Robbie were prompt and professional when they came to replace my hot water heater. They installed a tankless water heater and I am very happy with their services!”

Emese Suranyi


Residential, commercial, emergencies- you name it, we’ll be there.

Serving Your Local Area


Head Office

1605 Prosser Rd Suite 5
Knoxville, TN 37914

Call Us

(865) 213-2380