*** Call Today and ask about our Customer Loyalty plan and how you can have a service call for only $7 ***                                                                                                                                                                                                                                                                                                            *** Now servicing counties in Northern Georgia … see our Service Area for further information ***


What is a service call fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, consumes fuel, and results in wear and tear on the company vehicle. Keep in mind that service call fees do not come with parts and labor if you choose to go with a repair or replacement.

Are you a locally owned company?

Yes! HEP Inc. is locally owned and opened it’s doors in 2002 to East Tennessee and Northern Georgia. 

What are your Hours?

For your convenience, we are open 24 hours a day, 7 days a week, 365 days a year.

What areas does HEP INC. service?

We service most of East Tennessee and Northern Georgia. To ensure we service your location, call our friendly staff.

Do you have a way for me to book online?

Yes! Click here to schedule an appointment.

Do you offer a service maintenance program?

Yes, our 777 program offers a $7 service call, a $7 drain opening, and a $7 maintenance agreement. Call us now to learn more.

Do you offer same day service?

We offer same-day service; however, it depends on how many customers we are servicing that day and when you call us. We always try to fit you into the same day you call. 

Do you offer any Coupons?

Yes, we do. Check out our coupon page to find a deal that best suits your needs.

What all services do you offer?

We offer services in plumbing, heating and air, roofing, gutters, septic, and electrical work. However, these services may vary per location. 

Do you offer Financing?

Yes, we do! HEP, Inc. works with our lenders to find a payment plan that best benefits your needs. 

If I have a comment, question, OR a concern what do I need to do to talk with someone?

Of course! We would love to hear from you. If you have any comments, questions, or concerns, you can submit them here.

Do you offer any warranty on anything you do?

Yes! We offer warranties on many of our products. For more information, call us now.

Can I see pictures or videos of your work?

Absolutely! You can check our social media or YouTube page to see what we do. 

Thank you for taking a look at our FAQ! We hope it answered any questions or concerns. To learn more about us, you can reach us on our social media or call our friendly team today.

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