Cooling

If you need a new HVAC unit, call HEP, Inc. today and we will send a trained comfort specialist to your home to give you an estimate on your new unit. We know that each family is unique, and each family’s needs are different, so our top priority is designing a comfort system that has been customized for your family. Our comfort specialist will give you a unique assessment of your family’s needs and your home’s size and layout.

When it comes to investing in a new HVAC unit, bigger is not necessarily better. To try to earn an extra dollar, some salespeople might try to sell you a unit that is too big for your home. If your HVAC unit is oversized, it will heat and cool your home quickly, but it will be less energy efficient than a properly sized unit.

Call HEP, Inc., your heating and air company, today to get an assessment of your home’s cooling system.

Our HVAC experts are ready to help 24/7. After inspecting your specific problem, our technicians will give you an estimate before we begin any work, so you know exactly what we are going to do and how much it will cost. Our technicians do not work based on an hourly rate, so there are never any surprise costs.

When you are having a HVAC emergency, you need a company that is dedicated to providing you with fast emergency service. At HEP, Inc., our technicians are ready to help you today, and our emergency services are available 24 hours a day, 7 days a week. It does not matter what time or day; we are here to help you. Our professional dispatchers route our technicians all around East Tennessee, so your technician arrives right when you expect him/her. Our technicians always call 30 minutes prior to their arrival, so you always know when HEP is on the way!