IT’S A GREAT DAY
WHEN HEP IS ON
THE WAY!

YOUR MAINTENANCE COMPANY

  • Same Day Service
  • Flat Rate Pricing
  • Locally Owned and Operated
  • Licensed. Bonded. Insured.

IT’S A GREAT DAY
WHEN HEP IS ON
THE WAY!

YOUR MAINTENANCE COMPANY

  • Same Day Service
  • Flat Rate Pricing
  • Locally Owned and Operated
  • Licensed. Bonded. Insured.
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Plumbing

White HVAC icon

Heat & Air

White roofing icon

Roofing

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Electrical

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Septic

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Plumbing, Roofing, Electrical, Septic, and HVAC Company

SERVING KNOXVILLE, CHATTANOOGA, AND SURROUNDING COUNTIES

HEP is on the way is a locally owned and operated home maintenance company. We officially opened our doors for business in 2002, and we’ve been serving in East Tennessee ever since. Over the years, our company has grown from strictly providing heating/cooling, electrical, and plumbing services to now providing roofing and septic services on top of that. We take pride in being able to fix everything under your roof — including your roof. When you call HEP Services, one call does it all!

Plumbing, Roofing, Electrical, Septic, and HVAC Company

What Our Customers are Saying

Buddy Ault
Buddy Ault
2022-06-09
Ruben came out and helped us out at strike and spare family fun center today and fixed all three of our problems He was professional as could be and I think the price for what all he had to get done was more than fair. Will for sure be calling them for all future needs
Josh Posvancz
Josh Posvancz
2022-06-08
Aaron from the HEP plumbing department came out promptly and gave me a detailed estimate on a few items that I requested. Very friendly and knowledgeable. Wasn’t like a pushy salesman during the process like some estimators are, felt like I’ve known him for years. All my interactions with the HEP crew have been very positive, definitely a no nonsense company.
Patricia Mercado
Patricia Mercado
2022-06-08
Aaron Tatum did an amaizing job in my house he fix my plumb. Im so happy that he fix it i recommend HEP because they do an amaizing job. Thank you!
John Meadows
John Meadows
2022-06-08
Aaron Tatum provided excellent, timely service. Will definitely use again next time we need help.
Regina Maddron
Regina Maddron
2022-06-07
Aaron was awesome
Carami Mullins
Carami Mullins
2022-06-07
Jordan Posada was informative and professional
Jeff Sherwood
Jeff Sherwood
2022-06-07
Aaron Tatum (way better looking than Channing Tatum) came out and took a look at a water pipe I damaged in the yard. He was thorough and professional and got here quickly after I called. He explained all of my options to me and was upfront and honest. Very personable. I highly recommend HEP and love dealing with their people.

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Check Out the Blog

Industry News & Updates
Tankless Water Heaters

Tankless Water Heaters - What You Need to Know Water heaters break down into two main categories: the standard gas/electric style and the tankless style. Today, we're going to focus on the tankless water heater and its advantages. A tankless water heater, also known...

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How to Have a Safe and Awesome July 4th

How to Have a Safe and Awesome July 4th July 4th is just around the corner! Before you know it, you'll have a cold beverage in your hand while the brats and burgers sizzle on the grill.  There will be pool parties and good music. There may be sparklers and bottle...

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A service call fee covers the cost of traveling to your home. After all, this takes time, consumes fuel, and results in wear and tear on the company vehicle. Keep in mind that service call fees do not come with parts and labor if you choose to go with a repair or replacement.

Want to renew your HEP Loyalty Program subscription?New Payment Method Required

With the upgrade of the new website, we will need all active subscribers to update their payment methods for the Hep Loyalty Program. You may access your account at https://www.hepisontheway.com/my-account/ and update your payment method there. We apologize for the inconvenience!

How can we help?Hep is on the way!

Interested in working with us? Check out our locations to see if we provide services in your area. If you have any questions or concerns, contact us today!