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Q: What does the HEP Maintenance Agreement cover?

A: The HEP Maintenance Agreement is a great way to protect your home and your wallet from some of the most common home repairs. Regular home maintenance helps to protect what is probably the most expensive investment you’ll ever make: your home.

Every home, no matter where it’s built or who lives in it, needs maintenance to ensure that it stays safe and secure.

The HEP Maintenance Agreement includes 5 annual inspections that help protect your home. The 5 annual inspections include 2 HVAC inspections and tune-ups (1 in the fall and 1 in the spring), 1 electrical inspection, 1 plumbing inspection and 1 roofing inspection.

Additionally, customers with a HEP Maintenance Agreement receive 20% off any flat rate repair (excluding major installations) and they become eligible for the HEP Installment Plan.

Q: How much does a HEP Maintenance Agreement Cost?

A: The HEP Maintenance Agreement will cost you $99 per year, or if you’d rather pay monthly, you can pay just $8.25 per month! You get an entire month of protection for your home for as little as the cost of your lunch today.

Remember, when you sign up for a HEP Maintenance Agreement, you have the option to use one of your home inspections in the place of a service call, meaning that if you suddenly have a leak under your sink and you need HEP, you may choose to use your plumbing inspection and not pay for the price of the service call. (Note: you will still be responsible for the price of repairs.)

Q: Is the HEP Maintenance Agreement limited to just a certain number of customers?

A: No, unlike some of our competitors, the HEP Maintenance Agreement is available to all customers. We don’t limit it to a certain number of people, so if you want a HEP Maintenance Agreement, you can get one!

Q: Compared to similar programs that HEP’s competitors offer, what are the benefits of HEP’s Maintenance Agreement?

A: Where some companies only cover a few services — plumbing and HVAC, for example — the HEP Maintenance Agreement covers HVAC, electrical, plumbing and roofing, giving you a much better value for your money. The other guys will charge you about the same for their service agreement as we do for our HEP Maintenance Agreement, but they don’t cover half of the things that we do!

With the HEP Maintenance Agreement, you truly get the most bang for your buck!

Q: Who should purchase a HEP Maintenance Agreement?

A: Everyone! Every home needs proper routine maintenance. Your home is a huge investment, and to ensure that you’re getting the most out of your investment, you need to perform regular home maintenance.

Most people don’t think of it this way, but your home is like your car. Just as your car will occasionally have to have its oil changed, fuel filter replaced, battery replaced, spark plugs replaced and various other routine inspections and updates, your home needs the same kind of regular attention to continue protecting you and your family from the elements.

Q: How do I schedule my five annual inspections?

A: Most people don’t purposefully neglect regular home maintenance. We know that you would do anything to help protect your home. Unfortunately, when you’re finished taking care of work obligations and enjoying time with your friends and family, there’s little or no time left to think about having your roof checked out, so it gets pushed off another week, another month or maybe even another year.

By signing up for a HEP Maintenance Agreement, we take the guesswork out of scheduling your regular home maintenance. Instead of trying to remember when to schedule your annual inspection, one of our great customer service representatives will proactively reach out to you and try to find a time that works best.

However, if you’d like to schedule your own inspection, you can call us any time.

Q: Are there any strings attached to the HEP Maintenance Agreement:

A: No, there are no strings attached. The HEP Maintenance Agreement is just our way of helping you have your home regularly inspected for common housing concerns.[/cs_text][cs_text class=”cs-ta-left”][cs_text class=”cs-ta-left”][cs_text class=”cs-ta-left”][cs_text class=”cs-ta-left”][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 10px;”][x_widget_area sidebar=”sidebar-main” ][/cs_column][/cs_row][/cs_section][/cs_content]