HEP Heating System Repair: Bring the Heat

Information About Heating System Repairs

Unit Not Heating

Nine out of ten calls we get when a unit is not heating is usually a problem with the thermostat or a tripped breaker. Here are some suggestions if your unit will not heat:

1. Make sure the setting is on “Heat”. If it was recently installed, it might be the wrong kind of thermostat, or it might be incorrectly wired.
2. Try flipping the circuit breaker off and then on.

Unit Is Frozen Up

1. Turn off your unit, and check to see that all vents are clear and the filter is reasonably clean.

Unit Not Heating Well

1. Raise the temperature to see if it responds.
2. Ensure proper air flow from the vent and check filter.
3. Have your unit maintenanced by a qualified professional (like us at HEP).

Unit Turns On and Off

1. Check the filter.
2. Check the thermostat (see below).

Temperature Widely Fluctuates

1. The heat pump may not be cycling frequently enough. You might need to have your thermostat recalibrated.

Temperature Too High or Low

1. Make sure the thermostat is placed away from heat sources such as heaters, windows, return vents, etc.

Unit Runs Continously

1. Turn the fan’s switch to “Auto”.

Unit Makes Noise

1. Squealing or Grinding: Shut off unit immediately and call us.
2. Rattling: Tighten cover panels with 5/8″ screw driver.

Ducts Make Too Much Noise

1. This can be prevented with duct insulation.
2. Unit has to be restarted at a low temperature.
3. Restart unit (refer to owner’s manual).